Shipping FAQ
UPS Estimated Delivery Time Map
Use this map to determine the transit time for your shipment to destinations in the United States.
Shipping FAQ
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When will your item ship?
In most cases where items are in stock, orders received by 3PM CST will ship out the same day. Other orders ship the next business day. Once our shipper picks up the order, you can refer to the image above for shipping transit time.
How much does it cost to ship?
Fees for shipping are largely determined by UPS shipping from our location in Denton Texas. The cost of shipping depends on the size, weight and distance from our warehouse and can vary with each order.
Can I use my own shipper?
Yes. If you would like to use FEDEX or UPS or some other shipper, simply give us your account number to add to the shipment and we'll handle the rest.
Do you ship internationally?
Yes. We regularly ship to countries all over the world. To get an estimate and further details, call the number above.
Yes. We regularly ship to countries all over the world. To get an estimate and further details, call the number above.
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All shipments are EXW Denton. We accept no responsibility for the shipment once it leaves our facility- the carrier becomes the responsible party. Should an order become lost/damaged, please reach out to us and we will coordinate with the carrier/shipper to make a claim on the insurance of the shipment. Once resolved, we can send a replacement order to the customer.